Professional Internal Training Held To Improve Overseas Business Service Capacity

To continuously improve the comprehensive service capability of overseas business, our company organized a special internal professional training, which was attended by all foreign trade and sales staff.

This training focused on core contents including professional knowledge of commercial kitchen equipment, negotiation skills for overseas customers, standardized customer follow-up procedures and key points of foreign trade order docking. The trainer combined real cases of previous customer visits, inquiry processing and order delivery to make detailed explanations, and provided on-site Q&A and experience sharing for common difficulties in daily business.

All participants took careful notes and exchanged work experience. This training consolidated the team’s professional product knowledge, standardized the whole-process service specifications for global customers, and laid a solid foundation for us to better serve overseas buyers and expand international market share in the future.